This Privacy Policy explains how Idrija Press processes personal data when you use monumenttwigdrawer.makeup, contact us, submit files, request print services, or arrange collection or local delivery in Idrija.
Depending on your location and the applicable law, you may have rights relating to access, correction, deletion, restriction, objection, and portability of your personal data. You may also have the right to complain to a competent supervisory authority if you believe your data has been handled unlawfully.
To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or processing activity concerned. We may ask for information needed to verify your identity and to understand the request, and we will respond within the period required by applicable law.
We keep personal data only for as long as needed to handle inquiries, prepare quotations, complete production, manage payment and delivery records, maintain business documentation, and meet legal or accounting obligations. When data is no longer needed, we delete it or anonymize it where appropriate.
The updated version will apply from the date stated in the revised policy. If a change is material, we will take reasonable steps to make it visible through the website or other appropriate notice before it takes effect.
We may collect contact details, order information, uploaded image files, file specifications, print preferences, payment-related records, delivery or collection details, and communications sent through our website or by email. Where needed for production, we may also process technical data such as device and browser information, log data, and basic usage records.
Most personal data is provided by you when you submit an inquiry, upload files, request a quote, approve a test print, place an order, or communicate with us. Some data is generated during website use, such as technical logs, cookie records, and delivery or service status information created in the course of handling your request.
Our website may use strictly necessary cookies to support core functions, preference cookies to remember settings, and limited analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and duration.
You may block or delete cookies through your browser settings, and where a cookie banner or preference tool is available, you may use it to manage non-essential cookies. Some site functions may not work properly if certain cookies are disabled.
We use personal data to respond to inquiries, review uploaded files, assess resolution and crop suitability, prepare quotes, manage test print and final print approvals, produce ordered items, arrange payment, coordinate collection or local delivery, maintain records, secure our systems, and meet legal obligations. We do not use customer artwork or files for unrelated purposes without a lawful basis.
We may share personal data with service providers that support website hosting, file handling, communications, payment processing, bookkeeping, and local delivery or collection arrangements. These parties may process data only for the services they provide to us and are expected to protect it appropriately.
We may disclose personal data to public authorities, courts, or other parties when required to comply with law, enforce our rights, protect our operations, or respond to lawful requests. We may also share information where disclosure is necessary to establish, exercise, or defend legal claims.
Our processing is based on lawful grounds such as performance of a contract, steps taken before entering into a contract, legal obligations, and our legitimate interests in operating and improving the website and print services. Where consent is required, it is used for the relevant purpose only.
Where the GDPR applies, you may have the right to access, rectify, erase, restrict, or object to processing, and to request data portability in appropriate cases. If processing is based on consent, you may withdraw consent for that purpose at any time without affecting prior lawful processing.
